User Experience at Western Libraries

User Experience Information

User Experience at Western Libraries

Western Libraries is committed to providing an excellent online experience for our patrons and colleagues throughout Western Washington University. The website and discovery experience is managed and informed by two units within the libraries:

Technology & Discovery Services: Technology & Discovery Services (TDS) at Western Libraries is responsible for the user-experience in the online discovery of resources. The unit manages, maintains, and improves the online environment, with primary responsibility for the website, resource discovery tool, and intranet. In order to make data-driven decisions, the unit gathers, analyzes, and reports on databases/software analytics and usability. Interested in learning more? You can go here

Usablitiy & Design Working Group: The Usability & Design Working Group strives to evaluate all virtual spaces on the Libraries website and to make user-centric changes in order to improve the usabilty of our website. Interested in learning more? You can go here.


Questions or comments? Contact us here