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Summit Now Available; Returning Library Materials; Due Dates 

Posted on: September 18, 2020

Topic(s): Updates, Resources

Western Libraries Update: Summit Now Available; Returning Library Materials; Due Dates 

Requesting & Borrowing Books and Materials

In addition to being able to request library materials for on-site pickup or mail delivery, all current Western Washington University students, staff, and faculty may now place requests for items from participating Summit libraries. The on-site pick up times are still Tuesdays and Fridays between 10 a.m. and noon, and items that are selected for mail delivery are mailed each Wednesday. 

The Orbis Cascade Alliance has reinstituted sharing materials on an opt-in basis as libraries are able to safely resume onsite services. At this time, not all libraries have been able to rejoin, which means materials you may have requested through Summit in the past may not be currently available. Also, due to quarantine requirements and reduced staffing at our partner libraries, delivery of Summit materials will take longer than normal—likely 10-14 days for on-site curbside pickup, and longer for postal mail delivery. 

Once your request is filled, we will send you an email letting you know that your item is ready for pickup or that it has been mailed. For more information about requesting and borrowing library materials, please see: Requesting Materials for On-Site Pickup or Mail Deliveryor contact us at library.circulation@wwu.edu.  

Due Dates and Returning Books & Materials

In order to ensure that those who are unable to return items due to COVID-19 do not accrue late fees, the due dates for materials currently checked out have been extended to January 8, 2021

However, if you are able to return materials before that date, please do so. You may use the book return drop located outside beneath the skybridge that connects the Wilson and Haggard buildings. This book return drop  is now open all hours. You may also return items by mail to:  Western Libraries / 516 High Street / Bellingham, WA 98225-9103.

To find out if there is an Orbis Cascade Alliance (Summit) library in your areas where you may be able to return materials, or if you have other questions about returning library materials, please email: library.circulation@wwu.edu.


Read more: Summit Now Available; Returning Library Materials; Due Dates 


Tutoring Center and Hacherl Research & Writing Studio Fall Hours

Posted on: September 3, 2020

Topic(s): Updates, Resources

Fall Hours: Tutoring Center / Hacherl Research & Writing Studio 

hands typing on the keyboard of a laptop computer Beginning September 23, 2020, the Tutoring Center and the Hacherl Research & Writing Studio will be open online and available to assist all WWU students with their tutoring, research, and writing needs.

The Tutoring Center will provide all of its tutoring support services online, including support to students for their math and science GURs. During the Tutoring Center’s regular hours, students can connect with a peer advisor by clicking on the “Chat with the TC'' link, found on the left side of the Tutoring Center’s main page. Tutoring Center peer advisors are available to answer general questions, match a student up with a tutor, connect students with additional online resources, or make referrals to other services.

Peer advisors have made sure that all of the resources that the Tutoring Center offers are available online, and they can also assist with answering study skills questions. Students who want more in-depth study skills support will have the option of joining a Zoom room where they can utilize video, audio, white board, or screenshare options.

Additionally, students can access a PDF drop-in card, which provides a full list of tutoring-supported courses, on the Tutoring Center drop-in page.  Online study groups for specific courses are in the process of being scheduled, and more information about those groups can be found on the study group section of the Tutoring Center’s website, and will also be emailed directly to students enrolled in those particular courses.

The Hacherl Research & Writing Studio offers students support in research, writing, and other related areas. Students can connect live to an online meeting, initiate a chat using “Ask us,” or submit a draft paper for email response. Chat is available in real-time online during open hours, and you can also text the Studio with a question to 360-797-5910. Students can also browse and use the many online guides and resources that cover all steps of the research & writing process.

Fall 2020 hours for both the Tutoring Center and the Studio are:

  • Monday - Thursdays: 10am to 9pm 
  • Fridays: 10am to 5pm
  • Sundays: 5pm to 9pm.

 

We hope you will come chat or Zoom with us!


Read more: Tutoring Center and Hacherl Research & Writing Studio Fall Hours


Update: Library Access & Services for Fall Quarter

Posted on: July 31, 2020

Topic(s): Updates, Resources

Update: Library Access & Services for Fall Quarter

--Last Updated 9/16/2020--

Western Libraries buildings are currently closed but the Libraries remains open online. All current WWU students, faculty, and staff can place online requests for materials from Western Libraries, or for items from Summit libraries, and may choose either on-site pickup or mail delivery options. Western Libraries also offers 24/7 online access to online tutorials, e-books, articles and databases, and other video resources. All course reserve materials are electronic and available online. Course instructors, faculty members, or their representatives may submit course reserve requests for their classes, and students can access these resources via Canvas.

The Tutoring Center will provide tutoring support services online, including support for math and science GURs. During the Tutoring Center’s regular hours, students can connect with a peer advisor by clicking on the “Chat with the TC'' link, found on the left side of the Tutoring Center’s main page. Tutoring Center peer advisors are available to answer general questions, match students up with a tutor, or make referrals to other services. 

The Hacherl Research & Writing Studio offers students support in research, writing, and other related areas. Students can connect live to an online meeting, initiate a chat using “Ask us,” or submit a draft paper for email response. Chat is available in real-time online during open hours, and students can also text the Studio with questions to 360-797-5910. There are also many online guides and resources that cover all steps of the research & writing process.There are also Library Information Tutorials and resources about learning with archives and special collections materials which focus on: starting a research project, finding and evaluating sources (including local and unique materials), as well as drafting and revising your text.

To learn more about accessing library services, materials, and programs online, please check out the Library Resources for Teaching and Learning webpage.  You can also take a virtual tour of the library by clicking on this link.

We recognize how difficult and disruptive the COVID-19 pandemic and global response have been in people’s personal and professional lives. We appreciate your understanding as conditions rapidly change and we strive to deliver a wide range programs and services. As we struggle to adapt to the challenges of operating in an unpredictable environment, we are not always able to provide as much advance notice as we would like. We will continue to share new information via Western Today, on the Libraries’ website, and our social media channels.

We ask that students, their parents, staff, faculty, and others in the Western community reach out to us with any questions about access to specific resources, services, or materials. We will do everything possible to answer your questions and to find methods and resources to meet your needs. Please see the complete directory of library personnel for more detailed contact information, and do not hesitate to contact us with your questions or concerns. If you have general questions or are not sure who to contact, please email LibraryCommunications@wwu.edu.  


Read more: Update: Library Access & Services for Fall Quarter


Options for Borrowing Library Materials

Posted on: July 2, 2020

Topic(s): Updates, Resources

Borrowing Library Materials: Requesting, Pickup, & Mailing

Western Libraries has been working to ensure we can comply with the necessary requirements outlined by both the university and by the State of Washington in responding to the COVID-19 pandemic. During Phase 2 of the Governor’s “Safe Start” plan, libraries must remain closed to the public, but are allowed to provide limited access to materials when certain procedural and safety requirements are met. 

Requesting Materials

Western Washington University students, staff, and faculty may place online requests for items from Western Libraries or for items from the Summit libraries. These items will later be available for curbside on-site pickup, or they can be mailed directly to you.  Music Library materials and books or other physical items from interlibrary loan services are not yet available. (For questions about access to materials in the Music Library, please contact Marian.Ritter@wwu.edu.)

Requests for materials must be submitted online via the OneSearch catalog on the Libraries’ website. Please use Firefox or Chrome browsers to sign in and place your request.  Due to health and safety requirements, including quarantining of materials receieved from other libraries, it will typically take 2 - 3 days to process requests for items from Western Libraries, and 10 - 14 days for Summit requests. Please allow for additional delivery time if requesting delivery via postal mail. Once your request is filled, we will send you an email letting you know that your item is ready for pickup or that it has been mailed.

Picking Up Your Items

  • Currently, the only available dates and time for picking up materials will be on Tuesdays and Fridays from 10am to noon, and appointments are not necessary.
  • Pickup services are completely “no contact,” meaning we will not be able to have face-to-face conversations or physically interact with you. When picking up materials, please bring your own bag if you are picking up multiple items. Staff are unfortunately not able to help bring materials to your vehicle. 
  • Once you have received an email notification that your requested material is ready for pickup, please park in one of the 4 parking spots reserved for curbside pickup, either in one of the two spots in 11G, (marked with sandwich boards that say "This space reserved for Western Libraries curbside pickup,”) or in one of the two 20 minute loading spaces available on High Street in front of the Wilson Library building, (see map here).
  • After you have parked, please call (360) 650-3084 to let the library staff know you have arrived, (no texting), and library personnel will confirm over the phone your name, W#, and the number of items expected for pickup. Library personnel will check the materials out to you and then place them on the designated table located outside of the Haggard library entrance beneath the skybridge. Once library personnel have stepped back into the Haggard building, you may pick up your materials. 

Requesting Mailing of Items

If the curbside pickup option does not work for you, you may also request items be mailed to you. When requesting your materials online, select “Mail to address” as your delivery method and enter your mailing address. You will receive an email when your requested item is being sent. Items will be mailed each Thursday.

Due Dates and Returning Materials

In order to ensure that those who are unable to return items due to COVID-19 do not accrue late fees, the due dates for materials currently checked out have been extended to January 8, 2021. If you are able to return materials before that date, the book return drop located outside beneath the skybridge that connects the Wilson and Haggard buildings is now open all hours. You may also return items by mail to:  Western Libraries / 516 High Street / Bellingham, WA 98225-9103.

To find out if there is an Orbis Cascade Alliance (Summit) library in your areas where you may be able to return materials, or if you have other questions about returning library materials, please email: library.circulation@wwu.edu.  

Questions and Contact Information

If you have any questions about these services, or need to request an accommodation, please email library.circulation@wwu.edu, or leave a voicemail at (360) 650-3084 outside of curbside pickup hours. If we cannot accommodate your request, we will mail the materials to you.

For more information, please see: Requesting Materials for On-site Pickup and Mailing. Questions? Please email library.circulation@wwu.edu or call (360) 650-3084. (Please note, phone messages are checked several times per day. For faster responses, email is preferred.)


Read more: Options for Borrowing Library Materials


Subscription Cancellations and Securing Access to Information - Update

Posted on: May 22, 2020

Topic(s): Updates, Resources

Subscription Cancellations and Securing Access to Information - Spring 2020 Update

Over the last 16 months, Western Libraries and the Subscription Task Force have been engaged in the challenge of bringing subscription expenditures into alignment with the Libraries’ allocated collections budget. The final list of subscription cancellations for the 20-21 Academic Year (AY) is now available to all Western faculty, staff, and students on the Libraries’ subscription review webpage

This work involved the efforts of dozens of people, both internal and external to the Libraries, and was shaped by multiple outreach initiatives and tours through faculty and university governance channels. As was shared in January 2020, due to the combination of a flat collections budget and inflation of subscription costs, Western Libraries anticipated a subscriptions budget shortfall of more than $300K in the Fiscal Year (FY) 2020-21. This immediate pressure required a reduction to subscriptions which meant moving towards a more agile, access-based approach rather than focusing primarily on traditional modes of ownership. 

During fall quarter 2019, 252 titles were identified for potential cancellation based on scores acquired by applying 13 quantitative and qualitative criteria. Of these original 252 titles, 63 titles  will be retained. Forty-seven titles will be paid for using the originally planned buffer of $66,000, with an additional 16 titles funded from the Libraries’ carryforward funds. 

Given current financial uncertainties, there are no additional one-time funds to retain more than the 63 titles mentioned above. Further, any one-time funds applied this year would only increase the scope of reductions for AY2021-22, as those funds are not added to the base budget. In saving an additional 16 titles beyond original projections this year, the Libraries are attempting to strike a balance between mitigating this year’s losses and making next year’s worse.

The retained titles will remain available for one year, after which they may again be subject to cancellation. The remaining 189 titles from the original draft cancellation list will be cancelled; the end date for each subscription—and any post-cancellation retention rights—are listed in the cancellation spreadsheet. This list represents a total reduction of approximately $278,000.

Next academic year, all subscriptions up for renewal will again come under review. Budget pressures are still such that annual subscription reductions are necessary into the foreseeable future. These pressures include the unsustainability of funding inflationary increases combined with an increasingly competitive university budget, steeply rising subscription prices, and ongoing publisher consolidation. If the Libraries collection budget remains flat, projections are for $121,000 in reductions for AY2021-22 and roughly $94,000 each subsequent year. 

Future annual subscription review processes will follow the same basic schedule as the 2019-20 review. They will include a variety of quantitative and qualitative evaluation criteria, including a period for input from the university community. To help ensure the best possible outcomes for next year, the Libraries is looking for constructive suggestions about how the process might be improved. To that end, you are invited to complete a short survey about the AY2019-20 subscription reduction process. The Libraries will use suggestions gathered from this survey to inform future revisions to the process. The survey should take less than fifteen minutes to complete and is due by Sunday, June 14.

Western Libraries appreciates the interest and involvement of the many people who have participated in this process, and encourages faculty to continue connecting with their UPRC and Senate Library Committee representatives, the Libraries’ subject teams, and each other. In the long-term, the proliferation of journal titles, rising costs of library subscriptions, and for-profit journal landscape require a more forward-looking conversation about scholarly publishing. While these challenges are ongoing, collective efforts and commitment can influence a more sustainable future for subscriptions. Western has the opportunity to be part of these important efforts. For more information about Open Access and the future of scholarly communications, visit the Task Force webpage.


Read more: Subscription Cancellations and Securing Access to Information - Update


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