Update: Library Access & Services for Fall Quarter

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Posted on: Friday, July 31, 2020 - 1:35pm

Update: Library Access & Services for Fall Quarter

--Last Updated 10/07/2020--

In light of recommendations from the CDC to limit the size of all social and public gatherings, along with Safe Start Washington and Safe Start Western guidelines, Western Libraries buildings are closed to the public through fall quarter and until further notice, but we remain open online.  Should we reach Phases 3 or 4 in the coming months, the Libraries will work with university leaders on the staff and patron health and safety requirements that must be in place before we can resume library services further. We will communicate new information as soon as it becomes available.

All current WWU students, faculty, and staff can place online requests for materials from Western Libraries, or for items from Summit libraries, and may choose either on-site pickup or mail delivery options. Western Libraries also offers 24/7 online access to online tutorials, e-books, articles and databases, and other video resources. All course reserve materials are electronic and available online. Course instructors, faculty members, or their representatives may submit course reserve requests for their classes, and students can access these resources via Canvas.

The Tutoring Center will provide tutoring support services online, including support for math and science GURs. During the Tutoring Center’s regular hours, students can connect with a peer advisor by clicking on the “Chat with the TC'' link, found on the left side of the Tutoring Center’s main page. Tutoring Center peer advisors are available to answer general questions, match students up with a tutor, or make referrals to other services. 

The Hacherl Research & Writing Studio offers students support in research, writing, and other related areas. Students can connect live to an online meeting, initiate a chat using “Ask us,” or submit a draft paper for email response. Chat is available in real-time online during open hours, and students can also text the Studio with questions to 360-797-5910. There are also many online guides and resources that cover all steps of the research & writing process.There are also Library Information Tutorials and resources about learning with archives and special collections materials which focus on: starting a research project, finding and evaluating sources (including local and unique materials), as well as drafting and revising your text.

To learn more about accessing library services, materials, and programs online, please check out the Library Resources for Teaching and Learning webpage.  You can also take a virtual tour of the library by clicking on this link.

We recognize how difficult and disruptive the COVID-19 pandemic and global response have been in people’s personal and professional lives. We appreciate your understanding as conditions rapidly change and we strive to deliver a wide range programs and services. As we struggle to adapt to the challenges of operating in an unpredictable environment, we are not always able to provide as much advance notice as we would like. We will continue to share new information via Western Today, on the Libraries’ website, and our social media channels.

We ask that students, their parents, staff, faculty, and others in the Western community reach out to us with any questions about access to specific resources, services, or materials. We will do everything possible to answer your questions and to find methods and resources to meet your needs. Please see the complete directory of library personnel for more detailed contact information, and do not hesitate to contact us with your questions or concerns. If you have general questions or are not sure who to contact, please email LibraryCommunications@wwu.edu.