Update -Library Access & Services for Winter 2021



Posted on: Tuesday, October 20, 2020 - 10:52am

Update - Library Access & Services for Winter 2021

Western Libraries has implemented recommended and required precautions to support the health and safety of WWU students, staff, and faculty while still providing access to library services and collections. The Libraries remains open online and will continue to offer on-site pickup and mail delivery of library materials for the foreseeable future.

The latest guidance from the State of Washington has given libraries permission to open their buildings to the public at reduced capacity if specific health and safety requirements are met. However, the state also advises libraries to “continue to facilitate services through the mail or via curbside pickup where possible to limit interaction between staff and customers within enclosed space." Western Libraries is complying with the state’s advice and is providing access to services and collections online while also offering on-site pickup and mail delivery of library materials. 

All current WWU students, faculty, and staff can place online requests for materials from Western Libraries, or for items from participating Summit libraries, and may choose either on-site pickup or mail delivery options. Western Libraries also offers 24/7 online access to online tutorials, ebooks, articles and databases, and other video resources. All course reserve materials are electronic and available online. Course instructors, faculty members, or their representatives may submit course reserve requests for their classes, and students can access these resources via Canvas.

The Tutoring Center is providing tutoring support services online, including support for math and science GURs. During the Tutoring Center’s regular hours, students can connect with a peer advisor by clicking on the “Chat with the TC'' link, found on the left side of the Tutoring Center’s main page. Tutoring Center peer advisors are available to answer general questions, match students up with a tutor, or make referrals to other services. 

The Hacherl Research & Writing Studio offers students support in research, writing, and other related areas. Students can connect live to an online meeting, initiate a chat using “Ask us,” or submit a draft paper for email response. Chat is available in real-time online during studio open hours, and students can also text questions to the studio at 360-797-5910. There are also many online guides and resources and Library Information Tutorials that cover all steps of the research & writing process including: starting a research project, finding and evaluating sources (including local and unique materials), and drafting and revising your text. 

To learn more about accessing library services, materials, and programs online, please check out the Library Resources for Teaching and Learning webpage.  You can also take a virtual tour of the library by clicking on this link to the Western Libraries virtual tour.

As things change, we will continue to share new information via Western Today, on the Libraries’ website, and our social media channels. We ask that students, their parents, WWU staff, faculty, and others in the Western community reach out to us with any questions about access to specific resources, services, or materials. We will do everything possible to answer your questions and to find methods and resources to meet your needs. 

Please see the complete directory of library personnel for more detailed contact information, and do not hesitate to contact us with your questions or concerns. If you have general questions or are not sure who to contact, please email LibraryCommunications@wwu.edu